Shipping Policy

Last Updated: June 2026

Thank you for shopping with us. We are committed to processing and shipping your order as quickly and accurately as possible.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received.
• Orders placed on weekends or holidays will begin processing on the next business day.
• During product launches, sales, holidays, or high-volume periods, processing times may be extended.

Shipping Methods

We ship using trusted carriers such as USPS, UPS, and FedEx.

Estimated delivery times:

• Domestic Orders: 7-10 business days
• International Orders: 7–21 business days (varies by destination and customs processing)

Delivery estimates are provided by the carrier and are not guaranteed.

Tracking Information

Once your order ships, you will receive a confirmation email containing tracking information. Please allow up to 24 hours for tracking updates to appear.

Shipping Rates

Shipping costs are calculated at checkout based on the destination, package weight, and selected shipping method.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is entered:

• Contact us immediately if the order has not yet shipped.
• We cannot guarantee address changes after shipment.
• Orders returned due to an incorrect address may require additional shipping fees before reshipment.

Lost, Stolen, or Delayed Packages

Once a package has been transferred to the shipping carrier, delivery is outside of our direct control.

If your package is:

• Delayed: Please allow additional time and contact the carrier first.
• Marked Delivered but Not Received: Check with household members, neighbors, and your local carrier office.
• Lost in Transit: Contact us, and we will assist with filing a carrier claim when applicable.

We are not responsible for packages lost or stolen after confirmed delivery.

Damaged Items

If your order arrives damaged, please contact us within 7 days of delivery with:

• Your order number
• Photos of the damaged item
• Photos of the packaging

We will review the claim and work toward a suitable resolution.

International Orders

Customers are responsible for any customs duties, taxes, import fees, or other charges imposed by their country. These fees are not included in the purchase price or shipping cost.

Order Changes and Cancellations

Requests for order changes or cancellations must be submitted as soon as possible after purchase. Once an order enters production or ships, we may be unable to make changes.

Contact Us

For shipping-related questions, please contact:

Email: [your@email.com]
Business Hours: Monday–Friday, 9:00 AM–5:00 PM (Pacific Time)

We appreciate your support and will do our best to ensure your order arrives safely and promptly.