Refund policy

Refund and Return Policy

Except as required by applicable law, all sales of merchandise associated with this Sweepstakes are final.

Lucky Duck Gaming does not offer refunds, returns, or exchanges for merchandise purchases, except in cases where an item is received damaged, defective, or the incorrect item was shipped.

Customers must notify Lucky Duck Gaming of any damaged, defective, or incorrect merchandise within 14 days of delivery and may be required to provide photographs or other reasonable documentation to verify the issue. Upon verification, Sponsor may, at its sole discretion, replace the item, exchange the item, or issue a refund.

If a merchandise purchase is canceled, refunded, disputed, charged back, or otherwise reversed for any reason, any Sweepstakes entries associated with that transaction will be void and removed from the Sweepstakes. If a prize winner’s qualifying purchase is later refunded or subject to a successful chargeback, Sponsor reserves the right to disqualify the entrant and select an alternate winner, to the extent permitted by law.

Sponsor reserves the right to deny refunds or returns that are fraudulent, abusive, or inconsistent with these Official Rules.

Nothing in this Refund and Return Policy limits any rights or remedies provided to consumers under applicable federal, state, or local law.